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eSIM Installation Guide

Install in 3 minutes, auto-activate on arrival

One-tap install with the Yoho app

Download the Yoho Mobile app and sign in with this account — your eSIM appears ready to install, no QR scanning or copy-pasting.

Or install it manually below

Step 1

Before you install

A few seconds of prep saves frustration.

Stay on Wi-Fi

Install with a stable connection so the profile downloads cleanly.

Don't interrupt

Activation can take a minute. Don't close the screen mid-install.

Give it a label

A unique name helps you spot this eSIM among other SIMs.

Choose for data

After install, set this eSIM as the line your phone uses for data.

Step 2

Install your eSIM

Pick QR or Manual — you only need one.

Your eSIM QR code lives in your account

When you place an order, your scannable QR code and activation details are added to your eSIM detail page. Use that page during install — not this generic guide.

  1. Open Settings → Cellular → Add eSIM

    On the iPhone where you want this eSIM, choose Use QR Code.

  2. Scan the QR code above

    Hold the phone steady until iOS picks it up. Tap Continue when prompted.

  3. Wait for activation

    Activation may take a minute. Don't exit the screen — iOS will say Done when ready.

  4. Label your new eSIM

    Pick a name like "Yoho — Japan" so you can tell it apart later.

  5. Pick a default line

    Select Primary as your default line for calls, FaceTime, and iMessage.

  6. Use this eSIM for Cellular Data

    Choose your new eSIM under Cellular Data, then tap Done.

Step 3

Connect to the network

Once installed, finish these to start using data.

  1. Make sure the eSIM is on

    Settings → Cellular → your new eSIM → Turn On This Line.

  2. Select the eSIM for data

    Settings → Cellular → Cellular Data → choose your new eSIM.

  3. Pick for calls and texts

    Settings → Cellular → Default Voice Line → choose your new eSIM.

  4. Turn on Data Roaming

    Settings → Cellular → your new eSIM → enable Data Roaming.

Troubleshooting

No internet after install?
  1. Check Data Roaming: Make sure Data Roaming is enabled for the Yoho eSIM line
  2. Check preferred data line: Make sure Yoho eSIM is set as the preferred line for Mobile Data
  3. Restart the phone: A restart after install resolves most connection issues
  4. Pick a carrier manually: If auto-connect fails, try selecting a local carrier manually

- iPhone: Settings › Cellular › Yoho line › Network Selection › turn off "Automatic" › pick an available carrier

- Android: Settings › Connections › Mobile networks › Network operators › Select manually

QR scan keeps failing?
  • Make sure the QR code image is clear and complete
  • Adjust distance and angle, try again in good lighting
  • If it keeps failing, switch to manual entry
  • Each QR code can only be installed once — if you've already installed it, don't scan again
Can I move the eSIM to a new phone?
  • Most eSIMs cannot be transferred across devices. If you switched phones, contact support to reissue the activation code
  • Some plans support reinstalling via the Yoho Mobile app

Already bought an eSIM?

Open your eSIM detail page for the real QR code and activation details.

Haven't bought yet?

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