This guide explains how to install and activate your eSIM with YohoMobile. It covers what you need before getting started, when to install it, and step-by-step instructions for different devices. You’ll also learn about the three ways to install your eSIM, including a fast automatic option for iPhone users.
Before you begin, confirm the following to ensure successful installation and activation of your eSIM:
- Your phone is eSIM-compatible and carrier-unlocked.
- You have access to a stable internet connection, preferably Wi-Fi.
- You have received your eSIM activation details (either a QR code or manual setup information) from Yoho Mobile.
Note: A stable internet connection is required during installation because the eSIM profile must be downloaded to your device.
When to Install Your eSIM?
We recommend the following:
- Install the eSIM one day before you travel.
- Activate the eSIM during your flight (with airplane mode on) or after arriving at your destination, to ensure the plan lasts the full duration of your trip.
Some eSIM plans begin counting validity from the time of installation, so avoid setting it up too early.
How to Install Your eSIM
Installation steps may vary slightly depending on your device. Select your device for specific, step-by-step instructions, including screenshots and video walkthroughs:
There are two methods to install an eSIM:
QR Code Method (Recommended)
Scan the QR code provided in your confirmation email. This is the fastest and most straightforward setup option.
Manual Method
If scanning the QR code fails, you can enter the setup information manually. Instructions are provided in your activation email and on the device-specific setup pages.
Automatic Installation (iPhone only)
For supported iPhones, Yoho Mobile offers automatic eSIM installation. You’ll receive a prompt to install the eSIM directly, no QR code or manual input needed. Simply follow the instructions to complete the setup in a few taps.
- Estimated setup time: 2–3 minutes
Frequently Asked Questions
When should I install my eSIM?
Install it the day before your trip, and activate it during your flight or upon arrival. Avoid activating too early, especially if your plan has a limited duration.
What if I have trouble installing the eSIM?
If you experience issues, try the manual installation method. If problems persist, contact Yoho Mobile’s 24/7 support team. Contact support here
Additional Tips for Travelers
- Label your eSIM (e.g., “Yoho Japan”) in your phone settings to distinguish it from your primary SIM.
- Use the eSIM for data only, and retain your primary SIM for calls and texts.
- Apps like WhatsApp will continue using your original phone number, even with an eSIM.